Refund policy
1. Order Cancellation
- Orders can be cancelled within 12 hours of placing the order
- Once shipped, orders cannot be cancelled
2. Returns
Due to the perishable nature of our products, we do not accept returns unless:
- The product is damaged
- The product is incorrect
3. Refund Eligibility
You may be eligible for a refund if:
- You receive a damaged product
- You receive the wrong item
Proof (photo/video) must be shared within 24 hours of delivery.
4. Refund Process
- Once approved, refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
5. Non-Refundable Cases
We do not offer refunds for:
- Taste preferences
- Minor variations in natural products
- Delays caused by courier partners
6. Contact for Support
📧 gurunaturalfoodproducts@gmail.com
📞 +91 9274712949
Please include your order ID and issue details for faster resolution.
